When a hospital with a small budget approached Greg Stowe of OctoClean with two problems – dirty hallways and a need to reduce costs – he had the answer to both: the ProTeam GoFree Flex Pro cordless backpack vacuum. The hospital’s previous contractor had been using a broom and dustpan, but Stowe immediately knew he could cut cleaning time from hours to minutes while also providing a superior clean.
“It would take an employee 3 hours to do one main hallway and a stairwell with a broom and dustpan,” says Stowe. “It took my employee 45 minutes with the GoFree Flex Pro.”
As the Vice President of Healthcare Services for OctoClean, Greg Stowe bears the responsibility of determining and creating safe conditions for patients, health care professionals, and his cleaning crew by ensuring all healthcare facilities under his purview are cleaned to OctoClean’s high standards.
Protecting a Delicate Ecosystem
Nightly, Stowe’s healthcare team cleans 30 facilities covering over 100,000 square feet, including all the outpatient buildings for Loma Linda University Health in Loma Linda, CA. Greg is an expert in the special needs of hospital cleaning. Dust is a major threat to the delicate ecosystem of a hospital, and Stowe’s team works with the hospital to help remove that threat.
“After HVAC ducting systems are properly shut off, we help the engineers clean the ducts,” Stowe explains. “We use the cordless backpack vacuum and don’t even have to shut down a hallway.”
Keeping halls open and accessible is important in 24-hour facilities such as hospitals. Stowe’s porters clean around staff and patients day and night, making vacuuming quickly and quietly a high priority for OctoClean. This is where the benefits of cordless cleaning with the ProTeam GoFree Flex Pro help his staff stand out, or, rather, blend in.
Quiet and Efficient
At many hospitals, Stowe’s crew gets graded on how quiet they are. At only 63.7 decibels, below the volume of a normal conversation, the GoFree Flex Pro is quiet enough to keep the OctoClean crew from being noticed.
Stowe and his team have also learned the importance of using the right tool for the job. In hospital stairwells, they use the JetSweep® floor tool, a large 20″ floor brush tool with medium bristles that covers more area than a standard tool, improving efficiency.
Invest in the Right Tools
In addition to the seven GoFree Flex Pro cordless backpack vacuums used primarily in hospitals, OctoClean trusts ProTeam for all their vacuum needs. Their fleet of over 600 ProTeam vacuums includes about 200 Super CoachVac units, 400 Super Coach Pro units, and even one new FreeFlex corded/cordless upright vacuum. Additionally, OctoClean’s specialized floor care team handles floor stripping with six ProGuard wet/dry units.
“We use the FreeFlex at a medical facility,” Stowe states. “Our cleaner there loves it. You wouldn’t be able to tell that its cordless from the suction, it’s just as good as a corded vacuum. And you know it will last.”
Embracing Team Cleaning
Embracing elements of Team Cleaning has also helped OctoClean franchises flourish. Unlike traditional approaches, Team Cleaning applies the power of systems to reduce costs and maximize productivity. With Team Cleaning, each team member is assigned one specialty and facilities are broken down into quadrants, allowing cleaners to work smarter, not harder. After attending a handful of seminars from Concepts4, industry experts in the technique, OctoClean was able to map out their buildings and implement a more efficient approach to cleaning each facility. This approach especially helped OctoClean as they grew from a small family business to a successful, 50-franchise operation serving six counties across Southern California. To help set up franchise owners for success, each franchise starter kit includes a ProTeam backpack vacuum, and all quotes are bid with ProTeam vacuums and Team Cleaning principles.
As for Stowe and his team, they have no plans to stop using ProTeam anytime soon and hope to expand their use of cordless vacuums. When asked what facilities he’d love to see embracing cordless cleaning, Stowe replied: “I’d love to see a cordless vacuum in every airport. I frequently walk through airports and notice that they aren’t vacuuming enough. And when they do, I see them plug in an upright and kick dirt everywhere.”
Read why another OctoClean franchise owner trusts ProTeam vacuums here.