Customer Service Appreciation: Meet Our Reps

Last week we introduced you to a few of our customer service representatives in honor of Customer Service Appreciation Week. We’d like to extend our appreciation through out the month of October. Meet 5 more members of our incredible team.

Jamie Len Mancion | Technical Support Rep 1 | 8 Months w/ ProTeam

Personal Fun Fact: I love the smell of vinegar.

Why I Love Customer Service: I love talking to people and helping them, it feels fulfilling

My Favorite ProTeam Product: Super Coach Pro 10. Because it has a thicker back and shoulder pads, this is more comfortable to use.

Janet L. Gino Cruz | Order Entry Specialist | 2 Years w/ ProTeam

Personal Fun Fact: I am afraid of the feeling of falling. That is why I can’t try extreme rides.

Why I Love Customer Service:  I love how I am able to answer the queries of the customers regarding the orders. And it feels even better to know how satisfied and grateful they are with the assistance I have given to them.

My Favorite ProTeam Product: I would say the GoFree Flex Pro. Because it’s cordless, it let’s you freely go to any place you wish to clean. It is light weight, durable, and very efficient to use.

Jeffrey Salazar | Order Entry Specialist | 2 Years w/ ProTeam

Personal Fun Fact: I love dogs, watching movies, and collecting comics.

Why I Love Customer Service: Because the best people work here.

My Favorite ProTeam Product: The GoFree Flex Pro, because it’s a battery operated backpack and is one of the lightest battery backpacks.

Joe Tighe | Customer Service Rep | 6 Months w/ ProTeam

Personal Fun Fact: As a hobby I currently breed Super Red Bushy Nose Plecos. The Super Red Pleco is a tropical fish popular for its color and ability to keep the aquarium clean of algae.

Why I Love Customer Service: I enjoy assisting people by providing the top notch service we all feel we deserve.

My Favorite ProTeam Product: The ProVac FS6. The FS6 is lightweight, powerful and user friendly. With the additional option of the power outlet and power nozzle tool kit this product gives the user options for productive use.

Kim Humphrey C. Alcala | Technical Support Representative | 1 Month w/ ProTeam

Personal Fun Fact: I love riding my bike and exploring the whole city.

Why I Love Customer Service: You get to reach out and help other people with their concerns or problems.

My Favorite ProTeam Product: The Super Coach Pro 6  is very handy and gets the job done.

We love our Customer Service Reps! Be sure to meet other members of our team here.